We are looking for French speaking Customer Operations Specialist for our multinational partner that is present in information technology.

Responsibilities:

• Manage escalations and deliver services' execution on a day-to-day basis
• Provide customer report and added value with insight and recommendations for improving customer experience
• Manage all aspects of the day-to day operations, such as install base accuracy, fleet management, order management, issue resolution
• Maintain necessary client communication via email and phone
• Work together with partners as required to support client's requirements