Our partner is the international shared service company and has its registered office in Munich. Their customers are companies across the globe to which our 7,500 employees across the international locations offer innovative, top-quality products and services in the fields of IT Services and Operations.

Responsibilities:

Global Internal IT Governance & Strategy

• Implement internal IT Strategy
• Implement internal IT Rules/Policies/Standards
• Ensure compliance to locally/centrally defined rules/policies
• Manage internal IT-relevant communication inside branch
• Perform IT Cost Controlling and optimization initiatives
• Monitor internal IT Projects

Internal IT Workplace

• Implement Workplace Strategy
• Introduce new Workplace Services (e.g. M365, MFA)
• Ensure continuous change management for services, (e.g. EMS, AMC, MTC and AVC) including operational end user communication within AZ Technology
• Centralize IT Helpdesk/Support
• Exchange Devices (e.g. mobile phones, laptops)
• Ensure compliance to IT Security guidelines

Technical Enablement

• Ensure a technical basis to provide standard solutions for internal IT, including:
• Introduce one Active Directory for AZ Technology
• Ensure central Access & Identity Management
• Ensure introduction of standard processes like e.g. Mover/Leaver/Joiner

Corporate Internal IT Tooling

• Ensure usage of Delivery Management Tooling and central processes (e.g. ServiceNow, SAP)
• Ensure Onboarding on Corporate applications/tools (e.g. ServiceNow, SAP)
• Define & maintain Application landscape of AZ Technology
• Manage MyAllicia Requirements for AZ Technology