We are searching for a German speaking Customer Service Representative for our multinational partner who is present in the technology field. If you would like to work in a team and provide commercial support then stop scrolling!

In this position you will be responsible for:

• Handles inquiries via phone, chat and email from customers and/or internal parties
• Order management: order entry, price checking, order clearing compliants
• Coordination of delivery and billing
• Handles a variety of pre-sales or post-sales service functions
• Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management and contract issues/administration
• Resolves problems by applying established policies, procedures and tactics