Our partner is a leading global provider of mission critical air and gas handling products providing service and support to customers around the world.

To manage user service desk requests, both automated and user generated, within defined SLA’s and to provide initial triage and routing for all incidents and requests. To be the first point of contact for the end users and the “face” of IT.

Responsibilities:

• Support general management of the Data and BI department
• Providing support to the developers
• Create data structure and data models