Pozícióleírás megtekintése
Our international partner has a significant role in the financial sector all over the world and they are currently expanding their BI&BD team in Budapest.
Key Responsibilities:
- Take end-to-end responsibility for Geographic Information System platform and application operation.
- Steer underlying technical teams globally
- Coordinate the operations and maintenance of related software (ESRI, Pitney Bowes) complex server infrastructure and databases (Linux, Oracle, et.) based on operating and support model according to Allianz Technology standards
- Plan capacity and sizing of the service components, proactive hardware and environment management
- Initiating planning and set up of new service components
- Responsibility for the profit & loss account including pricing, revenue & costs planning and forecasting;
- Counterpart for key customers and other relevant stakeholders (e.g. Finance, Procurement, Purchasing)
- Acts as the first point of escalation for the related service(s)
- Provider management, including purchasing and invoice clarification;
- Responsibility for conducting connected budget / spend approval processes
- Responsibility for monthly charging / billing to customers based on a manual process
- Maintain service related documentation according to Allianz Technology standards
- Document, maintain and optimize processes and configurations related to the environments
- Displays extensive working knowledge of industry standards and practices. Search and elaborate process/service improvement opportunities utilizing company best practices and proven frameworks (e.g. Lean, ITIL)
- Support service transition activity according to Allianz Technology standards
- Organize SLA compliance measurement and reporting of the provided services
- Organize and conduct service reviews with customers on the provided service, internal and external parties regarding support activities
- Support internal and external audits related to services she/he is responsible for
- Coordinate service related task execution in the matrix organization