Our partner is the international shared service company and has its registered office in Munich. Their customers are companies across the globe to which our 7,500 employees across the international locations offer innovative, top-quality products and services in the fields of IT Services and Operations.
Responsibilities
- Windows server platform administrator tasks in Windows Server 2012/2016/2019 environment
- Supporting and troubleshooting issues related to Windows servers
- Planning (dimensioning) tasks, implementation / change management, operation, administration
- Designing and dimensioning Windows configurations with particular regard to functionality, performance requirements, availability, redundancy, and IT security
- Installing and configuring Windows server 2012 or higher versions
- Incident, Change, and Problem Management - Service Now (Snow)
- Monitoring systems, system log entries and troubleshooting
- Capacity and resource management (CPU, memory, disk etc.)
- Detecting vulnerabilities, identifying trends, and (if possible) proactively managing them
- Contributing to the adjustment and fine-tuning of monitoring and log processing systems
- Parallel maintenance of production, test and disaster backup systems (patch management)
- Preparation, periodic inspection and maintenance of operational documentation
- Observance of the operating procedures of the data centers, keeping the order of inventory on / off
- Professional contacts with suppliers, service partners, fault reports, repairs
- Compliance with contracted SLA contracts, with particular reference to the Response Time and Time to Restore / Repair parameters.