We are looking for new colleagues in a growing team of Service Coordinators. The team is part of a multinational company, and they support coworkers in Europe in technical issues.

Your tasks will be:

• Answer phone calls and emails from Czech and Slovak coworkers
• Assess and troubleshoot technical and maintenance issues
• Get in touch with Service Technicians if necessary, and organize their activities to resolve the issues
• Dispatching Technicians to the clients, and provide guidance to them
• Coordinate technical services until issues are resolved