Our client is the world leader in serving science, employs 50,000 employees in 50 countries. Their mission is to make the world healthier, help the customers with solving complex analytical challenges, medical diagnostics by increasing laboratory productivity. They provide innovative technologies, analytical equipment, biopharma services.

Their services can help fight against the challenges of coronavirus as well. They care about your safety too by online interviewing, and by giving you the opportunity to work form home.

They are looking for enthusiastic professionals with life science background to join the Technical Support Team in Budapest.

Your tasks will be:

• Provide professional support in connection with laboratory devices and services used in life science research areas
• Answer incoming calls and emails from customers
• Help customers with technical inquiries, product issues and complaints
• Use required computer systems and databases to ensure a professional customer support
• Escalate issues when needed
• Work in a team to develop company databases and assess customer needs