Senior Service Management Consultant

Contract Type
Work from home
Partial work from home
This position is archived.
This position is archived.
Job description

Our client is a large multinational company providing business services for clients all over the world. For a new service set-up, they are looking for an experienced, proactive, and dynamic candidate for a Senior Service Management Consultant role, located in Budapest serving one of their key clients on a day-to-day basis.

The role focuses on the setup, management, and coordination of a new team supporting global clients in data and financial management, and establishing an effective relationship.

Your tasks will be:

  • Participate in the transition of data management services for global clients
  • Serve as an escalation point for clients
  • Participate in process changes and implementations
  • Coordinate the service delivery and advise on operation efficiencies within the team and cross-functional collaboration
  • Oversee and coordinate client projects
  • Manage a team of client relationship experts and data analysts
  • Work together with team leaders and subject matter experts to create a motivating environment with high performing team members
  • Min. 5 years of experience in client relations/account management preferably in shared services environment
  • Experience in service coordination
  • Process transitioning experience is an advantage
  • Excellent written and verbal communication skills in English, knowledge of any other language is an advantage
  • Advanced MS Office skills
  • Strong leadership skills
  • Competitive compenzation package with a wide range of extra benefits, such as healthcare, dental care, sports and cultural activities, personal and professional counselling or childcare support
  • Car allowance
  • Flexible working arrangements with home office options
  • Professional development opportunities in a supportive working environment
Other notes
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This position is archived.
This position is archived.