We are looking for talented multilingual professionals to join a dynamically growing Business Support Center in Budapest.

This opportunity is for you, if you want to be part of a leading multinational company, and work within a modern, inspiring environment, with the latest technologies and processes.

The company provides a long-term, stable opportunity for career-building and development with professional training options and competitive compensation.

The main tasks include the following:

• Manage and resolve Order to Cash issues
• Drive incident management; investigate root causes, and resolve sensitive and/or structural customer issues
• Lead and own investigation and resolution of all issues following agreed escalation procedure
• Connect multiple groups that contribute to the end-to-end OtC process, including Customer Service and Sales and other internal functions
• Drive proactive customer solutions within Customer Service; identify trends and coordinate actions to resolve issues
• Identify process improvemnt opportunities