Italian Speaking Order Fulfillment Representative

Contract Type
Job description

We are searching for an Italian speaking Order Fulfillment Representative for our multinational partner who is present in the technology field. If you would like to work in a team and provide commercial support then stop scrolling!

In this position you will be responsible for:

  • Handles inquiries via phone, chat and email from customers and/or internal parties
  • Order management: order entry, price checking, order clearing compliants
  • Coordination of delivery and billing
  • Handles a variety of pre-sales or post-sales service functions
  • Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management and contract issues/administration
  • Resolves problems by applying established policies, procedures and tactics
  • Fluent English and Italian
  • Experience in Customer Service, order management
  • Experience in contacting B2B customers
  • ERP system experience is a plus (SAP, Oracle etc.)
  • excellent communication skills
  • Proactive, flexibility
  • Young and inspirational business environment
  • Opportunity to thrive in a constantly expanding, multinational organization
  • Weekly home office opportunity
  • health, wellness, sagety and work-life balance
  • learning and development opportunities, career advancement
Other notes
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