IT Infrastructure Service Assistant

Location
Budapest
Industry
IT - Software development
Contract Type
Full-time
Contact
Reference
4-16-40781
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This position is archived.
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Job description

We are looking for an enthusiastic and agile candidate to the position of IT Infrastructure Service Assistant to a team of 3 people.

Responsibilities:

  • User creation, password reset in AD
  • Handling e-mails, incident- and request tickets
  • Ticket creation, monitoring, forwarding in Remedy and Service Now
  • Patching Network Cables
  • Handling mail system problems
  • Local: desktop support
Requirements

Requirements:

  • Have at least 2 years of relevant experience
  • ITIL processes knowledge
  • Fluent communication in English (German is nice to have)
  • Experience with ticketing system
  • Basic Windows desktop OS administration
Benefits

Benefits:

  • Performance based bonus
  • Training/Certificate budget
  • Health insurance
  • 2-3 days home office / week
Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search
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This position is archived.
This position is archived.