IT Business Key user

Location
Contract Type
Full-time
Contact
Reference
1-16-40019
This position is archived.
This position is archived.
Job description

We are looking for an IT Business Key user with CRM system knowledge who will be the key user of the system for our multinational partner that is present in the information technology sector.

If you speak English and Italian/Spanish fluently, has strong Excel and CRM system knowledge than this is your chance!

The focus of the role: Drives efficiency and productivity in the sales teams through system utilization and process improvement.

Responsibilities:

  • Manage and support commercial data integrity within CRM system
  • Support users and provide information about new CRM functionality
  • Troubleshoot problems, diagnose issues and identify bugs and defects
  • Plan and deliver the initial and on-going training for the sales teams
  • Solicit feedback from the sales teams, gather and submit new requirements for continuous improvements
Requirements
  • University degree
  • Experience in sales, sales support
  • CRM system knowledge such as Microsoft D365 or Salesforce is a huge advantage
  • Fluent English and one of the following languages: Italian/Spanish/German
  • Strong problem solving and proactive in resolving issues
  • Advanced level of Ms Office, especially MS Excel
  • SAP experience is a preference
Benefits
  • Complex, diverse responsibilities
  • Supportive, cooperative environment
  • Room for future development
  • Competitive compensation
Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search
This position is archived.
This position is archived.