HR Services Manager

Contract Type
Work from home
Partial work from home
This position is archived.
This position is archived.
Job description

We are seeking an experienced HR Services Manager to oversee and enhance end-to-end customer experience, catering to various stakeholders including employees, line managers, and other HR functions.

Key Responsibilities:

  • Manage a division of HR Service professionals providing support for global clients
  • Manage and mentor team leaders and senior colleagues to empower them in effectively supporting the development of team members
  • Drive the team's operational efficiency by leading process improvement and simplification initiatives
  • Regularly review operational and business metrics, striving for excellence in operations and identifying areas for improvement
  • Ensure timely resolution of all tickets, adhering to SLAs
  • Take charge of team KPIs, implementing necessary actions to achieve targets

You are a great fit if you have:

  • You have a strong background in people management within HR Operations
  • Proficiency in English is essential, and knowledge of Spanish is advantageous
  • Familiarity with Microsoft Office software is required, and experience with cloud-based HR applications such as Workday, SNOW, EIC, or SAP HR systems will be a valuable asset

Our partner offers you:

  • Health conscious work environment aiming to maintain a healthy work-life balance (office gym, sport and leisure events, family leave opportunity, etc.)
  • Diverse and global work environment, collaborating with professionals from all around the world.
  • Wide range of thematic events and after-work activities
  • Wide range of extra benefits with an above average cafeteria package
  • Company car and parking space provided for the position
Other notes
For more related job opportunities visit
This position is archived.
This position is archived.