English speaking Customer Service Representative (Budapest)

Location
Industry
Contract Type
Full-time
Contact
Reference
1-6-40690
This position is archived.
This position is archived.
Job description

International trading company involved in paper industry is looking for its English speaking Customer Service Representative in the small and friendly CEE team in Budapest.

The main tasks involve:

  • Order management and Account Development: Manage the inquiry to invoice process
  • Develop relationship with customers trough compentence framework
  • Use CRM to gain knowledge of customer business and document insights
  • Make service interactions as effortless as possible
  • Identify issues and solve them, guide customers to a solution
  • Proactive communications with all stakeholders
  • Create, update and follow up on new business information in CRM
  • Occasional customer visits
Requirements
  • Fluency in English both written and verbal
  • Excellent communication and problem solving skills
  • Independent, open personality
  • Ability to prioritise
  • Attention to detail, preciseness

Advantages:

  • University Degree
  • Relevant working experience
Benefits

The company offers training and learning opportunities and a number of vouchers/allowances of free choice.

And most importantly, a nice and cozy environment with great atmosphere.

Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search
This position is archived.
This position is archived.