Czech speaking Customer Care and Order Specialist

Contract Type
This position is archived.
This position is archived.
Job description

Our client is a leading provider of agricultural products and solutions. They are looking for motivated, career-focused personality with positive, can-do attitude in the Czech speaking Order Management Representative position.

The Order Management Specialist is the first point of contact of Customers on daily basis, and is responsible for delivering excellent customer service ensuring the smooth flow of Order to Cash processes, meeting business targets, controlling the end-to-end follow up of dedicated Customer's.

Key responsibilities:

  • Manage a portfolio of Customers
  • Strengthen relationship with Key Accounts
  • Proactively provide the information/support to Customers
  • Administrative interface with Customer and Commercial team
  • Track customer orders and facilitate resolutions of all problems/exceptions to ensure on time delivery
  • Define the priorities on deliveries to be passed to Operations team on needed frequency
  • Follow up of Returns / Transfers Process

What makes you the best candidate:

  • Fluent English AND Czech/Slovakian language knowledge is a must
  • Min. 1-3 years of relevant customer service or client experience or order management experience
  • Excellent communication, strong analytical, planning and decision-making skills
  • Customer focused attitude
  • SAP and Salesforce system user level experience
  • Competitive package
  • Training/development opportunities
  • Young, dynamic and motivated team
  • Challenging and interesting tasks
  • Opportunities to grow in international environment
Other notes
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This position is archived.
This position is archived.