Customer Fulfillment Supervisor

Contract Type
This position is archived.
This position is archived.
Job description

Unique opportunity for professionals with Supply Chain and People Management background!

Join our multinational partner’s Centre of Excellence if you are ready for new challenges in a complex position, which is anything but ordinary!

You would be a valued member of a company which aims to make positive changes in the world by producing greener power and heat for people worldwide.

As a Customer O Fulfillment Team Lead r you will be a single point of contact for multiple service providers all over the world.

What would be you main responsibilities?

  • Aim to maximize potential, increasing efficiency and cost reduction, while still maintaining on-time delivery and quality output
  • Drive the team to participate and support key business simplification initiatives and system enhancements
  • Must have customer centric attitude, strive for effortless, consistent, and personalized interactions with customers
  • Support RCA initiatives dealing with customer concerns and Cost-of-Quality transactions.
  • Translate customer needs / requirements into detailed project plans while driving internal execution to meet project targets
  • Hires, train, supervises and evaluates an effective workforce and delegates / monitors parts fulfillment activity for efficient operations
  • Monitor and drive engagement within the team to meet deliverables measured against goals
  • At least 3 years’ experience in Customer Service/Sourcing/Logistics
  • Degree from an accredited university in Economics, Logistics or Engineering
  • Advanced command of English language
  • Proficient in ERP (Oracle) & Microsoft Office
  • Strong management and leadership skills
  • Excellent interpersonal, presentation, and influencing skills with a strong customer focus
  • Strong oral, written and telephonic communications skills both in English and German
  • Ability to work with multiple & competing priorities in a fast-paced environment
  • Ability to drive process improvements and solve complex problems
  • An innovative and international working environment
  • Flexible working time
  • Private health care allowance
  • Complex, end-to-end responsibilities
  • Excellent work atmosphere, beautiful environment with hyvrid work model
  • Several professional- and self-development opportunities
Other notes
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This position is archived.
This position is archived.