Claim Administration Specialist (German)

Contract Type
This position is archived.
This position is archived.
Job description

Our multinational partner with an information technology background is expanding its team with a German speaking Claim Administration Specialist.

You will be responsible for:

  • Coordinating and validating parts ordering with different departments, such as Logistics, hardware specialist or service engineers
  • Supporting partners in the local language in case of any issue
  • Monitoring the performance of the partners
  • Maintaining and improving E2E processes and developing new methods to improve efficiency
  • Working with EMEA country management and operations team to implement operational procedures
  • Ensuring support for requests and supporting the team in parts ordering release, monthly partner payment validation and partner relationship management
  • Handling exceptions in system transactions
  • Ensuring timely response of the incoming emails regarding the warranty claims

Supporting partner sin questions related to administrative processes

  • College or University degree
  • Fluent English and German language knowledge
  • 1-2 years experience in multinational environment, services, contract administration, order management or other customer services
  • Advanced level of MS Excel
  • Well-organized, structured personality
  • Team-player attitude
  • Good communicational skills

Our partner offers:

  • Complex, diverse responsibilities
  • Supportive, cooperative environment
  • Room for future development
  • Competitive compensation
Other notes
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This position is archived.
This position is archived.