Lead Order Management Representative

Contract Type
This position is archived.
This position is archived.
Job description

Our client is the world leader in serving science, employs 50,000 employees in 50 countries. Their mission is to make the world healthier, help the customers with solving complex analytical challenges, medical diagnostics by increasing laboratory productivity. They provide innovative technologies, analytical equipment, biopharma services. They are looking for motivated, career-focused personality with positive, can-do attitude in the Lead Order Management Representative position.

Your tasks will be:

  • Support clients throughout the full cycle of order management process - including administrative, quotation and order fulfillment phases
  • Take the lead on new assignments and projects
  • Manage the process for escalated enquiries and complex customer requirements
  • Provide expertise, guidance and support to colleagues
  • Develop and deliver training and materials to support departmental needs
  • Support the management in order to increase productivity and business performance

What makes you the best candidate:

  • Fluency in English is a must
  • An additional European language is a huge advantage
  • Minimum 3 years of experience in a customer service role
  • High level of accuracy, high standards for excellence
  • Good organizational skills, excellent time management, ability to plan and manage various tasks
  • Friendly and people-oriented environment
  • Complex tasks
  • Wide range of responsibilities
  • Room for personal and professional development
Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search
This position is archived.
This position is archived.