Our international partner has a significant role in the financial sector all over the world and they are currently expanding their BI&BD team in Budapest.

Key Responsibilities:

• Take end-to-end responsibility for Geographic Information System platform and application operation.
• Steer underlying technical teams globally
• Coordinate the operations and maintenance of related software (ESRI, Pitney Bowes) complex server infrastructure and databases (Linux, Oracle, et.) based on operating and support model according to Allianz Technology standards
• Plan capacity and sizing of the service components, proactive hardware and environment management
• Initiating planning and set up of new service components
• Responsibility for the profit & loss account including pricing, revenue & costs planning and forecasting;
• Counterpart for key customers and other relevant stakeholders (e.g. Finance, Procurement, Purchasing)
• Acts as the first point of escalation for the related service(s)
• Provider management, including purchasing and invoice clarification;
• Responsibility for conducting connected budget / spend approval processes
• Responsibility for monthly charging / billing to customers based on a manual process
• Maintain service related documentation according to Allianz Technology standards
• Document, maintain and optimize processes and configurations related to the environments
• Displays extensive working knowledge of industry standards and practices. Search and elaborate process/service improvement opportunities utilizing company best practices and proven frameworks (e.g. Lean, ITIL)
• Support service transition activity according to Allianz Technology standards
• Organize SLA compliance measurement and reporting of the provided services
• Organize and conduct service reviews with customers on the provided service, internal and external parties regarding support activities
• Support internal and external audits related to services she/he is responsible for
• Coordinate service related task execution in the matrix organization