If you are bored of the limited responsibilities, take a look at this END-TO-END position where you can feel appreciated and a valuable member of a prominent, international company.
Our partner helps you to unlock your inner potential and grants you an opportunity to work closely with the brightest minds in the business, while offering a long-term perspective for professional development.
Your tasks will be:
- End-to-end order management (order clearing, ensuring compliance, coordination of delivery, negotiation of customer claims, complaint handling, arrangement of product substitutions and returns, initiation of billing)
- Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative
- Process orders according to company guidelines, check price and availability of products to customers where necessary
- Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
- Provide assistance to external customers
- Provide proactive customer service and commercial support to internal and external customers for orders, order management and logistics
- Track, maintain and document general and specific customer conditions (e.g. frame contracts and conditions, bonus agreements).