German Speaking Order Management Representative

Our prestigious partner has a global mission to make the world healthier, cleaner and safer. They provide innovative technologies and solutions all over the world, that are focusing on vital resources (such as safe food, optimized water usage and clean environment). Their center in Budapest supports and delivers world-class customer experience including sales and financial services also.

If you believe in safety and sustainability, here is an exceptional opportunity to join their team and help building a brighter future.

• Answer customers’ telephone calls and e-mails regarding their orders, price inquiries
• Process orders in SAP according to company guidelines, check price and availability of products to customers where necessary
• Set priorities in order to ensure on-time delivery and the highest level of customer satisfaction
• Liaise between the customer and warehouse, planning shipment of the ordered products
• Deal with customer complaints
• Monitor and provide feedback on quality issues of products, shipping
• Where necessary, arranges product returns within the divisions guidelines