Dutch speaking Order Management Specialist

Contract Type
This position is archived.
This position is archived.
Job description

Our prestigious partner has a global mission to make the world healthier, cleaner and safer. They provide innovative technologies and solutions all over the world, that are focusing on vital resources (such as safe food, optimized water usage and clean environment). Their center in Budapest supports and delivers world-class customer experience including sales and financial services also.

If you believe in safety and sustainability, here is an exceptional opportunity to join their team and help building a brighter future.

Your tasks will be:

  • Placing orders accurately, completely and within agreed deadlines into SAP and by proactively following up on missing pieces of information and exceptions.
  • Effectively communicating with internal and external stakeholders and customers by

providing a professional service, in Dutch.

  • Displays the ability to professionally manage customers and their expectations with the

intent to build mutually beneficial and effective relationships

  • Delivering first time resolutions to customer queries and problems
  • Designated as the single point of contact to provide high level customer service in the

local language

  • Works collaboratively with team members to meet individual and team targets

What makes you the best candidate:

  • Fluent English AND intermediate Dutch knowledge is a must
  • Experience in a customer service role is an advantage, but not a must
  • Excellent communication and problem solving skills
  • High level of accuracy, high standards for excellence
  • Wide range of cafeteria elements
  • Internal trainings
  • Language courses
  • Horizontal and vertical career growth within the company
  • Excellent working atmosphere
  • Health conscious working environment with sport and leisure activities
Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search
This position is archived.
This position is archived.