Our partner is a prominent American company that distributes high-end health and cosmetic products on numerous international markets. They are looking for an enthusiastic, experienced Customer Service Specialist, who will act as a Key Account Manager for key clients. The team is diverse and open-minded, in addition there are NO SHIFTS, they work in regular office hours.

The focus of the position:

Account Manager is build a partnership with Brand Representatives. Provide sales support to Brand Representatives and above. Plan, strategize, set goals and monitor advancement towards targets as well as educate them on compensation plan and ongoing incentives.

Your tasks will be:

• Partnering with Brand Representatives through planning and strategizing to align goals with Company’s strategies in order to meet revenue targets.
• Provide maximum support to Brand Representatives in order to achieve set goals.
• Provide personalized service and customer support to Brand Representatives and qualifiers which will enable them to achieve their optimal performance level.
• Provide timely and accurate feedback to Brand Representatives and qualifiers of changes in Company policies and procedures and sales compensation plans.
• Personally responsible to monitor and ensure that each account has maximum support to prevent fall-out of qualifications.
• Maintain professional, effective working relationships with Brand Representatives.
• Travel and participate and provide presentations at company and distributor meetings.
• Provide trainings both through webinars and physical meetings.
• Maintain market specific social media closed group and provide the latest information there and on any agreed channels.
• Review translations for website and outgoint emails, marketing materials, social media content.