Czech Speaking Customer Service Specialist

Location
Industry
Contract Type
fulltime
Published
Contact
Reference
1-16-38055
Job description

If you are interested in contributing to an amazing customer experience, we have a unique opportunity for you! Our partner is one of the most prestigious international companies operating in the field of travel services, who is committed to deliver world-class communication and service to customers worldwide. They operate in more than 80 countries and continuously expend their Budapest Support Center. As a Customer Service Specialist you will have the opportunity to provide an essential function for the company and gain a complex view of the business. If you have a genuine interest and curiosity, seize the opportunity and connect the world!

Your daily tasks will include:

  • answering customer queries
  • handling bookings and modifications
  • managing travel plans
  • provide information on fares, visas and promotions
  • assuring positive customer experience
  • proactive problem solving
Requirements
  • fluent English AND Czech is a must
  • self-motivated team player
  • excellent time management
  • ability to plan and manage various tasks
  • positive attitude
  • previous experience in a customer-focused environment is an advantage
Benefits
  • excellent compensation package, which you would definitely love if you like travelling
  • multinational environment
  • complex tasks
  • wide range of responsibilities
  • room for personal and professional development
Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search