IT Help Desk Systems Analyst (Junior Project Manager)

Lokáció Pest
Állás típusa Teljes munkaidős
Elérhető kb. 1 éve
Referencia szám 34466

Pozícióleírás megtekintése

For our developing international client operating in FMCG sector we are looking for an applicant for the position:
IT Help Desk System Analyst and Junior Project Manager
As a Junior Project Manager for our international service desk, you will:

  • Analyse multifaceted and comprehensive incidents (3rd level troubleshooting and monitoring)
  • Provide and maintain technical resources with a high level of support
  • Create short-term workarounds and introduce long-term solutions
  • Enhance our store software and hardware
  • Collaborate with the International IT department in Germany and the National IT departments in 3 countries
  • Develop and maintain the knowledge database


  • Bachelor’s or Master’s degree in IT or Computer Science
  • 1–3 years working experience (preferably in an IT service or help desk environment)
  • Comprehensive knowledge in the fields of software, hardware and networks
  • Experience with Windows Server and Linux
  • Familiarity with MS AD and Hyper-V
  • Fluent in both English and German
  • Willingness to learn new technologies and systems
  • Analytical thinking and customer orientation
  • Strong communication skills
  • Knowledge of scripting (PS) or development languages and SQL databases is beneficial


  • Above-average salary
  • Pleasant working atmosphere in a modern, dynamic and international environment
  • Intensive on-the-job training
  • Early assumption of responsibility
  • Structured qualifications programme
  • Attractive career opportunities

Other notes

If you would like to apply for this job, please send us your curriculum vitae both in Hungarian and English with the reference number in the subject of your application to it@grafton.hu.
If you have had an interview at Grafton Recruitment already, please contact your consultant directly (ideally via e-mail).
For more job opportunities visit www.grafton.hu/en/jobs/it-telecommunications/

IT and Telecommunications | Software development | Analyst | Tier 3 | Level 3 | Support | Help Desk Technikus