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German IT Support Analyst

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 11 napja
Referencia szám 1-26-37518

Pozícióleírás megtekintése

A major and fast expanding international company, operating all over world is looking for qualified candidates with excellent German language skills to fill the position of German IT Support Analyst.

Responsibilities:

  • Provide Level 1 support for internal corporate staff globally in German, English and Hungarian
  • Act as a single point of contact for phone calls and emails from staff regarding IT incidents, requests, and queries
  • Accurately manage incidents, requests, and queries in the Service Desk ticketing system
  • Manage user accounts, groups, file share permissions in various systems
  • Troubleshoot desktop and laptop incidents
  • Manage multiple applications, devices, and services through work level instructions

Requirements

  • Fluent German is a must
  • Advanced English and Hungarian language skills
  • Minimum 6 months IT support experience (1st level)
  • Strong computer skills – MS Office, SAP, Excel
  • Excellent communication skills
  • Team-player
  • Good problem solving and analytical skills
  • Result driven

Benefits

  • Competitive salary and benefit package
  • Training activities and on-the-job coaching and mentoring
  • Personal and professional development opportunities
  • Career progression
  • Opportunities to participate in global and cross-center projects
  • Dynamic, multi-cultural and multi-lingual work environment

Other notes

For more job opportunities visit www.grafton.hu/en/job-search?disciplines=uzlettamogato-kozpontok

Business Support Center | Finance and Accounting and Banking | Finance | Accounting | Accountant | Junior | BSC / SSC | Business support center | Accounts payable | Ügyfélszolgálati munkatárs