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Portuguese Facility Service Agent - Afternoon Shift

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 4 hónapja
Referencia szám 1-26-35298

Pozícióleírás megtekintése

Our Partner is a well-organized and growing international company, where you could face new challenges. They are currently expanding their Service Center by setting up a BRAND NEW team in Budapest which will focus on delivering best-in class customer experience. You can expect in return for your dedicated hard work a stable workplace, an attractive salary and benefit package, a multicultural team.

Responsibilities:

  • handling incoming calls and online queries regarding facility management issues
  • proactive problem solving, reviewing possible solutions
  • dispatching work orders to resolve customer queries in the shortest possible time
  • continuously monitoring the status of the correction processes
  • keeping customers up to date regarding the current status of work

Requirements

  • fluent English AND Portuguese is a must
  • self-motivated team player
  • excellent time management skills
  • ability to work and make decisions independently
  • previous experience in a customer-focused environment is an advantage, but fresh graduates are also welcome

Benefits

While building the business together, you will be granted :
  • a fun and friendly work environment in the heart of Budapest
  • an attractive compensation and benefit package
  • a great team of qualified, like-minded, creative, excitable professionals
  • the opportunity to have the support of world-famous investors
  • the chance to be an active part of the core team

Other notes

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Business Support Center | Customer service | Graduate | Ügyfélszolgálati munkatárs