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Application Specialist - 3rd level support

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető kb. 2 hónapja
Referencia szám 4-10-37381

Pozícióleírás megtekintése

DUTIES AND RESPONSIBILITIES

  • Operation and support of high availability as well as business critical systems
  • Throughout understanding and application of business processes and procedures
  • Cooperation with external and internal support and developer teams
  • Incident management individually, in team and in cooperation with other support teams
  • System and service performance monitoring and proactive improvement
  • Participation in projects (implementation, migration etc.), lead and manage projects independently
  • Coordinate Airline system upgrade, migration and development projects
  • Regular and ad-hoc reporting of trends regarding incident and change management, system usage and efficiency
  • Participate in budgeting and cost calculations
  • Documentation of processes, systems and projects
  • Change management

Követelmények

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
  • College or University degree
  • MCSA certification in SQL Server, Windows 2008/2012
  • Experience in application support in an enterprise/multicultural environment
  • Experience in operation of IT infrastructure (server, network, desktop)
  • Knowledge of computer science, data analysis, concepts, and techniques
  • Understanding of latest concepts in terms of infrastructure, hardware, O/S, network, security, application layers
  • Ability to develop technical documentation for software/hardware use, user procedures, and as-required project deliverables
  • Understanding the installation process of new applications.
  • Resilient, ready to work long hours and week-end if necessary
  • Ability to set priorities, work under pressure.
  • Team player attitude
  • Strong communication skills
  • Proactive and initiative taker
  • Self-motivated
  • Fluent English


ADVANTAGES
  • ITIL knowledge and experience
  • Experience in writing scripts (Batch, VBS, PowerShell)
  • Understanding of business domains
  • Aviation industry experience or interest

Előnyök

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Egyéb megjegyzés

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Informatika and Távközlés | Vállalatirányítási rendszer | Rendszerüzemeltetés és tervezés | Hálózatüzemeltetés és tervezés | Tanácsadó | Vezető | Specialista | Adminisztrátor | Microsoft | Microsoft SQL Server | Virualizáció | Application administrator