Web Application Support Engineer

Lokáció Budapest
Állás típusa Teljes munkaidős
Elérhető majdnem 3 éve
Referencia szám 34898

Pozícióleírás megtekintése

Our client is a leading software company specialized in Photo Recognition solutions for the Retail industry. We are looking for a web application support engineer for them.

This mission:

  • Production and non-production support of our partner's web application and service portfolio
  • Providing level 1 / 2 application support for our employees (no direct customer contact)
  • Handle requests, investigate and resolve application and infrastructure related incidents and problems
  • Contribute to the definition and adhere to incident, problem and change management processes
  • Perform application maintenance as needed or required
  • Analyse and correlate application and infrastructure logs, conduct root cause analysis for incidents
  • Participate in the On Call rotation for high severity incidents
  • Perform and implement monitoring on the applications and their infrastructure
  • Work with partner teams (like IT infrastructure) or engineering teams to resolve application related issues


  • Bachelor’s degree in Computer Science or related field
  • At least 2 years’ experience in application support or similar role
  • Strong understanding of application and/or infrastructure monitoring best practices, log analysis preferably on a web application stack (node.js / MongoDB or Python/Django/MySql preferred)
  • Ability and willingness to learn about applications from a business perspective
  • Strong communication skills
  • Problem solving attitude, ability to learn quickly on the job
  • Persistence, hard-working personality
  • Fluency in English


  • International working environment
  • Highly innovative company culture
  • Young and dynamic team

Other notes

For more job opportunities visit www.grafton.hu/en/jobs/it-telecommunications/

IT and Telecommunications | Software development | Programmer / developer | RandD | Project | Support | Fejlesztő