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Dutch speaking Order Management Specialist

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 3 hónapja
Referencia szám 1-26-39216

Pozícióleírás megtekintése

Our prestigious partner has a global mission to make the world healthier, cleaner and safer. They provide innovative technologies and solutions all over the world, that are focusing on vital resources (such as safe food, optimized water usage and clean environment). Their center in Budapest supports and delivers world-class customer experience including sales and financial services also.

If you believe in safety and sustainability, here is an exceptional opportunity to join their team and help building a brighter future.

Your tasks will be:

  • Placing orders accurately, completely and within agreed deadlines into SAP and by proactively following up on missing pieces of information and exceptions.
  • Effectively communicating with internal and external stakeholders and customers by
providing a professional service, in Dutch.
  • Displays the ability to professionally manage customers and their expectations with the
intent to build mutually beneficial and effective relationships
  • Delivering first time resolutions to customer queries and problems
  • Designated as the single point of contact to provide high level customer service in the
local language
  • Works collaboratively with team members to meet individual and team targets

Requirements

What makes you the best candidate:
  • Fluent English AND intermediate Dutch knowledge is a must
  • Experience in a customer service role is an advantage, but not a must
  • Excellent communication and problem solving skills
  • High level of accuracy, high standards for excellence

Benefits

  • Wide range of cafeteria elements
  • Internal trainings
  • Language courses
  • Horizontal and vertical career growth within the company
  • Excellent working atmosphere
  • Health conscious working environment with sport and leisure activities

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates might be presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit www.grafton.hu/en/job-search?disciplines=uzlettamogato-kozpontok

Business Support Center | Customer service | Graduate | Order management | Ügyfélszolgálati munkatárs