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Customer Service Supervisor (French Speaker)

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 4 hónapja
Referencia szám 1-26-39032

Pozícióleírás megtekintése

Our prestigious partner has a global mission to make the world healthier, cleaner and safer. They provide innovative technologies and solutions all over the world, that are focusing on vital resources (such as safe food, optimized water usage and clean environment). Their center in Budapest supports and delivers world-class customer experience including sales and financial services also.

If you believe in safety and sustainability, here is an exceptional opportunity to join their team and help building a brighter future.

  • leading and mentoring and coaching a team of 20 and a Team Leader
  • ensuring that the department’s operation complies with all internal control procedures and KPIs
  • defining challenging but reachable goals for the team and the members individually
  • deliver inspirational leadership and effective coaching, meanwhile providing a supportive and rewarding working environment
  • leading team meetings and performance reviews
  • responding to customer complaints and implement corrections
  • hiring new colleagues
  • assigning new training opportunities for the team
  • taking part in new projects, proactive project improvement

Requirements

  • minimum 2 years of experience in leading a team of 8-15 members (preferably in the field of customer service/ sales support)
  • fluent English AND French is essential
  • outstanding communication skills
  • strong mentoring and leadership attitude
  • ability to motivate and inspire people
  • not being afraid to make the right-decision, even if it is not the easy road

Benefits

  • above average compensation package with wide range of cafeteria elements
  • internal trainings
  • language courses
  • horizontal and vertical career growth within the company
  • excellent working atmosphere
  • health conscious working environment with sport and leisure activities

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates might be presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit www.grafton.hu/en/job-search?disciplines=uzlettamogato-kozpontok

Business Support Center | Customer service | Supervisor | Senior | Sales asszisztens