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Junior Application Support Specialist

Lokáció Budapest VI. kerület
Iparág
Állás típusa Teljes munkaidős
Elérhető 2 hónapja
Referencia szám 1-10-38806

Pozícióleírás megtekintése

The chance to develop your application support career in an impressive start-up has finally opened. If you are not afraid of being the first mile stone in the Budapest support team, we have an excellent opportunity for you.

You’ll responsible for:

  • Solving the application related issues of users mainly from the USA
  • Resolve problems via live chat and ticketing system
  • Review user feedback, escalate to the concerning team
  • Maintain the application guide
  • Ensure the highest customer satisfaction

Requirements

  • At least 1 year experience in IT service desk role
  • Advanced English skills
  • Proactive mind set, independency

Benefits

  • Possibility to participate in the growth of an ambitious start-up
  • Central office in Budapest
  • Working hours ideal for night owls: from Monday to Friday between 10 AM and 7 PM
  • No shifts
  • Freedom to shape the internal processes
  • Access to the gym near the office
  • Endless supply of snacks

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates might be presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit www.grafton.hu/en/job-search?disciplines=informatika-tavkozles

Business Support Center | IT and Telecommunications | Customer service | Application Support | Graduate | Customer service | Help desk | IT support | Level 1 | Junior | IT Analyst