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Order Management Specialist (Swedish OR Danish)

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 6 napja
Referencia szám 1-26-38364

Pozícióleírás megtekintése

If you are bored of the limited responsibilities, take a look at this END-TO-END position where you can feel appreciated and a valuable member of a prominent, international company.

Our partner helps you to unlock your inner potential and grants you an opportunity to work closely with the brightest minds in the business, while offering a long-term perspective for professional development.

Tasks:

  • Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative
  • End-to-end order management (order clearing, ensuring compliance, coordination of delivery, negotiation of customer claims, complaint handling, arrangement of product substitutions and returns, initiation of billing)
  • Process orders according to company guidelines, check price and availability of products to customers where necessary
  • Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
  • Provide assistance to external customers
  • Provide proactive customer service and commercial support to internal and external customers for orders, order management and logistics
  • Track, maintain and document general and specific customer conditions (e.g. frame contracts and conditions, bonus agreements).

Requirements

  • Advanced English AND Swedish OR Danish knowledge is a must
  • Any experience in a customer service role is an advantage
  • High level of accuracy, high standards for excellence
  • Good organizational skills, excellent time management, ability to plan and manage various tasks

Benefits

  • Newly established, fast growing global company
  • Competitive salary and benefits
  • Young and inspirational business environment
  • Opportunity to thrive in a constantly expanding, multinational organization
  • Invaluable developmental experiences

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates might be presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit www.grafton.hu/en/job-search?disciplines=uzlettamogato-kozpontok

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