If you are bored of the limited responsibilities, take a look at this END-TO-END position where you can feel appreciated and a valuable member of a prominent, international company.
Our partner helps you to unlock your inner potential and grants you an opportunity to work closely with the brightest minds in the business, while offering a long-term perspective for professional development.
- Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative
- End-to-end order management (order clearing, ensuring compliance, coordination of delivery, negotiation of customer claims, complaint handling, arrangement of product substitutions and returns, initiation of billing)
- Process orders according to company guidelines, check price and availability of products to customers where necessary
- Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
- Provide assistance to external customers
- Provide proactive customer service and commercial support to internal and external customers for orders, order management and logistics
- Track, maintain and document general and specific customer conditions (e.g. frame contracts and conditions, bonus agreements).
- Advanced English AND Swedish OR Danish knowledge is a must
- Any experience in a customer service role is an advantage
- High level of accuracy, high standards for excellence
- Good organizational skills, excellent time management, ability to plan and manage various tasks
- Newly established, fast growing global company
- Competitive salary and benefits
- Young and inspirational business environment
- Opportunity to thrive in a constantly expanding, multinational organization
- Invaluable developmental experiences
For more related job opportunities visit www.grafton.hu/en/job-search?disciplines=uzlettamogato-kozpontok