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Lead Platform Engineer

Lokáció Budapest IX. kerület
Iparág
Állás típusa Teljes munkaidős
Elérhető 22 napja
Referencia szám 4-10-38325

Pozícióleírás megtekintése

Our international partner has a significant role in the banking sector all over the world and they are currently expanding their BI&BD team in Budapest.

Key Responsibilities

  • Responsible for the CRMS Engineering FTE, budget, quality, timely delivery of output and cost
  • Lead and develop 2-4 team members in Budapest and coordinate 5-8 team members in India
  • Ensure customer satisfaction, quality, cost efficiency, stability and technical performance for CRMS services and systems
  • Implement the working model of the team by using JIRA, Service Now, Confluence, etc.
  • Planning, setup and maintenance of complex out-of-the-box/vendor applications and hardware enterprise ready environments for Catastrophe Risk Management (RMS, AIR Touchstone, GIS ESRI, Pitney Bowes Geocoder), in both: on-premises data centers and on public cloud
  • Ensuring the fulfilment of Allianz Technology standards by applying ITIL aspects such as:
o Expert/3rd Level support for incident management and customer support
o Planning, conceptualization and expert support of Problem Management, Change Management, i.e. rollout and onboarding of new customers from Allianz Entities worldwide
o Service design management comprising SLA’s, availability, capacity and IT service continuity management (reliability and scalability)
  • Planning, conceptualization and delivery of Enterprise overarching topics like GDPR compliance, Encryption, Identity/Access Management Rollout, Disaster Recovery
  • Coordination and enablement of Operations/2nd Level support teams, located in India
  • Technical coordination of the vendors: 4th Level Support, POCs, Training, New Releases
  • Coordinate all interactions with underlying on-premise or public cloud infrastructure, from provision into setting up OLA and monitoring
  • Support the Service Manager in his responsibilities (pricing, P&L controlling, service reporting, service descriptions)
  • Provide APIs and Integration patterns for application development and other 3rd Party software

Requirements

Key requirements /skills /experience
  • Degree in Computer Engineering or equivalent
  • Profound general IT knowledge in Hard- and Software Architectures, also in cloud architectures / environments (AZURE, AWS)
  • Professional experience in similar relevant area
  • Leadership and people management
  • Capability to work under pressure and to effectively manage the team in such situations
  • Ability to delegate and manage conflicts
  • Costumer focus
  • Experience with Windows + Linux based enterprise platforms
  • Experience with vendor platforms (RMS, AIR Touchstone, ESRI, Pitney Bowes Geocoder) desirable
  • ITIL certified (ITIL 2011) and ideally experience in Service Now
  • High degree of initiative and ability to self-organization
  • Very good command of English language
  • Fast comprehension, strong communication and presentation skills as well as a high degree of willingness to learn, resilience and a strong self-motivation

Benefits

  • Training and development
  • Opportunities for growth in Europe’s leading insurance group
  • Working in a multinational team of professionals located in different countries
  • Market competitive salary and benefits

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

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