Our client is the world leader in serving science, employs 50,000 employees in 50 countries. Their mission is to make the world healthier, help the customers with solving complex analytical challenges, medical diagnostics by increasing laboratory productivity. They provide innovative technologies, analytical equipment, biopharma services. They are looking for motivated, career-focused personality with positive, can-do attitude for the Order Management Representative position.
- Answer customers’ telephone calls regarding their orders, price inquiries, complaints, etc.
- Handle with incoming e-mails
- Process orders
- Check price and availability of products to customers where necessary
- Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
- Provide support to customers who require guidance and advice on the website during order entry, navigate and provide support in web registrations
- Fluency in Czech OR Slovak AND English is a must
- Relevant experience in a customer contact/ order administrator role
- Proactive, open-minded attitude
- High level of accuracy
- Excellent compansation package
- Friendly team
- Multinational environment