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2nd Line Analyst (English)

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 7 hónapja
Referencia szám 1-26-37952

Pozícióleírás megtekintése

Do you speak English? Would you like to continue your career at a prestigious multinational company? Do you enjoy dealing with people and there is nothing that can hold you back from helping them? If your answer is YES, take the next step and send us your CV today!

Our client is looking for enthusiastic candidates who will be responsible for

  • acting as a main contact point for escalated, complex IT related issues
  • proactive technical problem solving remotely
  • providing support and guidance to L1 Agents
  • maintaining and improving customer satisfaction levels

Requirements

  • advanced English knowledge
  • at least 1 year experience in a service desk role
  • excellent communication and problem solving skills
  • willingness to work in shifts (between 06:00-22:00)

Benefits

All your efforts will be appreciated, they will grant you
  • vivid and friendly working environment, you can work with colleagues from all around the world
  • professional trainings
  • long-term career prospects
  • wide range of awards and bonuses
  • social events
  • language courses

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit www.grafton.hu/en/jobs/business-support-centre/

Business Support Center | Customer service | Graduate | Junior | Level 1 | IT support | Ügyfélszolgálati munkatárs