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Print Engineer

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 12 hónapja
Referencia szám 4-10-37662

Pozícióleírás megtekintése

We are looking for a Print Engineer with technical key aspect for Windows, SAP and host printing, as well as maintaining our managed and classic print service and infrastructure.

The Print Engineer role has the responsibility for the support of the print service, the print server infrastructure and the local network and multifunctional printer. The aim is to offer a good support and provide a good print service in a high quality and to continuously increase the quality standard as well as to minimize the number of raised tickets and the time to fix.
The core tasks and responsibility include the following:

  • 3rd level support and engineering
  • Print server infrastructure support
  • Print Queue and Driver management
  • Printer and printer driver testing and release process
  • Incident, Change and problem Management
  • Printer Inventory management
  • Maintain the certificate infrastructure for MFD
The Print engineer has a detailed specialist knowledge as well as a deep technical understanding of the print services and the processes to fix complicated problems.
  • Responsible for continuous service improvement
  • Escalation instance for service and ticket complaints
  • Cooperation with architects and the service management
  • Contact person for all external providers as well as customers in case of technical questions
  • Maintenance of the solutions database

Requirements

  • High fexibility, team skills, reliability, resilience and organizational talent
  • Ability to work under pressure while providing high qualitative results and ability to solve problems independently and quickly
  • Affinity for IT, especially in the printing environment and technology as well as fundamental business management knowledge
  • Fluent English including the ability to explain complex issues in both languages.
  • Skill in powershell, cmd skripting as well as in certificates, databases and the different operation systems of Microsoft.
  • 3 or more years of experience as engineer, 3rd level or second level support in workplace / printing environment

Benefits

The company provides competitive compensation & benefits package; excellent opportunities for professional growth in a dynamic and open-minded environment.

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit www.grafton.hu/en/job-search?disciplines=informatika-tavkozles

IT and Telecommunications | Infrastructure engineering | Engineer | IT tanácsadó