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Facility Service Agent - French Speaker

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető kb. 1 éve
Referencia szám 1-26-37626

Pozícióleírás megtekintése

Our Partner is a well-organized and growing international company, where you could face new challenges. They are currently expanding their Service Center by setting up a BRAND NEW team in Budapest which will focus on delivering best-in class customer experience. You can expect in return for your dedicated hard work a stable workplace, an attractive salary and benefit package, a multicultural team.

Responsibilities:

  • handling incoming calls and online queries regarding facility management issues
  • proactive problem solving, reviewing possible solutions
  • dispatching work orders to resolve customer queries in the shortest possible time
  • continuously monitoring the status of the correction processes
  • keeping customers up to date regarding the current status of work

Requirements

  • fluent English AND French is a must
  • self-motivated team player
  • excellent time management skills
  • ability to work and make decisions independently
  • previous experience in a customer-focused environment is an advantage, but fresh graduates are also welcome

Benefits

While building the business together, you will be granted :
  • a fun and friendly work environment in the heart of Budapest
  • an attractive compensation and benefit package
  • a great team of qualified, like-minded, creative, excitable professionals
  • the opportunity to have the support of world-famous investors
  • the chance to be an active part of the core team

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Hungarian Civil Code. We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Your personal data will be processed and used according to our Privacy Policy.

For more related job opportunities visit https://www.grafton.hu/en

Business Support Center | Customer service | Graduate | Ügyfélszolgálati munkatárs