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German Order Management Specialist

Lokáció Budapest
Iparág
Állás típusa Teljes munkaidős
Elérhető 26 napja
Referencia szám 1-26-37461

Pozícióleírás megtekintése

If you are bored of the limited responsibilities, take a look at this END-TO-END position where you can feel appreciated and a valuable member of a prominent, international company.

Our partner helps you to unlock your inner potential and grants you an opportunity to work closely with the brightest minds in the business, while offering a long-term perspective for professional development.

Tasks:

  • Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative
  • End-to-end order management (order clearing, ensuring compliance, coordination of delivery, negotiation of customer claims, complaint handling, arrangement of product substitutions and returns, initiation of billing)
  • Process orders according to company guidelines, check price and availability of products to customers where necessary
  • Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
  • Provide assistance to external customers
  • Provide proactive customer service and commercial support to internal and external customers for orders, order management and logistics
  • Track, maintain and document general and specific customer conditions (e.g. frame contracts and conditions, bonus agreements).

Requirements

  • Fluency in German
  • Strong English knowledge
  • Relevant professional experience: 1+ year of experience in a customer contact and/or order management role
  • SAP experience
  • Competent Microsoft Office user, Excel knowledge
  • High level of accuracy, high standards for excellence
  • Good organizational skills, excellent time management, ability to plan and manage various tasks

Benefits

  • Newly established, fast growing global company
  • Competitive salary and benefits
  • Young and inspirational business environment
  • Opportunity to thrive in a constantly expanding, multinational organization
  • Invaluable developmental experiences
  • Opportunity to take part in migration from Germany to Hungary

Other notes

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Business Support Center | Customer service | Graduate | Order management | Migration | Junior | Senior | Customer service | Könyvelési szakértő