Service Desk with French/German language

Contract Type
This position is archived.
This position is archived.
Job description

Our prestigous client who is a leading outsourcing service provider is looking for Service Desk Colleague with French/German language.

  • Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
  • Providing guidance to the client through the necessary steps to restore functionality
  • Being responsible to either solve the issue or assign up to Level 2 support
  • Coordinating Service Requests by follow up with the cross functional teams
  • Team up with your colleagues to collaborate on problem solving and identify major service solutions
  • Fluent English language skills
  • Native/close to native language skills in German or French
  • Experience in telephone technical support or any customer service related field is an advantage
  • Considerable familiarity with MS Office Suite 2010 particularly and the Windows environment in general
  • Attention to details and analytical mind-set

We offer:

  • competitive salary
  • carrier opportunities
  • international environment
Other notes
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This position is archived.
This position is archived.