Czech speaking Customer Care and Order Specialist

Location
Industry
Contract Type
Full-time
Contact
Reference
1-6-41016
This position is archived.
This position is archived.
Job description

Our client is a leading provider of agricultural products and solutions. They are looking for motivated, career-focused personality with positive, can-do attitude in the Czech speaking Customer Care and Order Specialist position.

The Specialist is the first point of contact of Customers on daily basis, and is responsible for delivering excellent customer service ensuring the smooth flow of Order to Cash processes, meeting business targets, controlling the end-to-end follow up of dedicated Customer's.

Key responsibilities:

  • Manage a portfolio of Customers
  • Strengthen relationship with Key Accounts
  • Proactively provide the information/support to Customers
  • Administrative interface with Customer and Commercial team
  • Track customer orders and facilitate resolutions of all problems/exceptions to ensure on time delivery
  • Define the priorities on deliveries to be passed to Operations team on needed frequency
  • Follow up of Returns / Transfers Process
Requirements

What makes you the best candidate:

  • Fluent English AND Czech/Slovak language knowledge is a must
  • Experience in customer service or order management field is a huge advantage but fresh grads are also welcome
  • Excellent communication, strong analytical, planning and decision-making skills
  • Customer focused attitude
  • SAP and Salesforce system user level experience is an advantage
  • Excel knowledge is and advantage
Benefits

Our partner offers you:

  • Competitive package
  • Training/development opportunities
  • Young, dynamic and motivated team
  • Challenging and interesting tasks
  • Opportunities to grow in international environment
Other notes
For more related job opportunities visit https://www.grafton.hu/en/job-search
This position is archived.
This position is archived.